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Admissions & Insurance

Our team is ready to answer any questions you have, learn your story, and determine if Guardian Recovery is the right fit for you.

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A Simple, Straightforward Admissions Process

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When you or your loved one is ready to ask for help, Guardian Recovery will be here. Our intake process is simple and can be completed in as little as 15 minutes.  We will provide a complimentary assessment, free insurance benefits check, and help coordinate local travel to our facility.  All you or your loved one has to do is ask for help.

We will take care of the rest.

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What to Expect During Admission

Clients and their loved ones interested in Guardian Recovery can expect:

  • Compassion We understand what you are going through and promise to do everything we can to help.
  • Honesty We will always provide you with honest answers and information about our program.
  • Transparency In detail, we will explain your insurance coverage or how your self-pay program will work.
  • Helpfulness We understand this can be difficult, and you can lean on us. We’ll be there 24 hours daily to answer questions and help however we can.

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Choose recovery and take control of your life, it’s the path to a brighter future filled with health, happiness, and fulfillment.

1. Contact Us

We understand that seeking treatment can be a very emotional and confusing time. Our goal is to serve as trusted guide for you and your loved ones.

When you reach out to Guardian Recovery, whether by form, chat or call, you will be instantly connected to one of our Treatment Advisors. Nearly every one of our Treatment Advisor team members are in recovery themselves or have helped a loved on through the process. We understand exactly what you are going through and are ready to make the process of receiving treatment simple and straightforward.

Initially, we will ask some basics questions to get a better understanding of your current situation. We might ask questions like, “What type of substances are being used?”

“Have you or has your loved one previously been through the treatment process?”

“What are some of the goals you hope will be accomplished by receiving treatment?” 

This is the time to ask any questions you may have. We are happy to help in any way that we can. Our Treatment Advisors provide helpful advice in an understanding and non-judgmental way while maintaining strict privacy and confidentially with all our clients. If it seems like Guardian Recovery is a good fit for you or your loved one we would then transition to the Pre-Assessment stage of the admissions process.

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2. Pre-Assessment

Our Treatment Advisors will provide a complimentary, in-depth pre-assessment for you or your loved one to understand their substance use disorder and offer the best possible path forward.

We offer a pre-admission clinical assessment for any individual who is considering treatment with Guardian Recovery. During the pre-admission phone call, our Treatment Advisors will speak with the prospective client or their loved one to learn more their needs and ensure that Guardian Recovery is the absolute best fit for them.

The Treatment Advisor will ask questions about:

  • The client’s history of substance use
  • Family history
  • Physical and psychological health history
  • Current medications
  • History of treatment

Once the pre-assessment is complete it is sent to our medical and clinical teams to review. From there, we begin crafting a customized treatment plan. During the next stage, the Treatment Advisor will help with insurance verification and treatment cost questions.

3. Insurance & Cost

We understand that considering the cost of treatment can be daunting. Many times, health insurance will cover the full cost of treatment. For those without insurance, we offer self-pay and private pay options.

We Accept Insurance

Please don’t hesitate to contact us with any questions regarding insurance. We are here to help you understand your insurance benefits. At Guardian Recovery our goal is to make the admissions process compassionate and pain-free. When calling, be prepared to share the following:

  • Client’s full name and date of birth
  • Name of insurance provider
  • Member ID or policy number
  • Type of plan

We will contact your insurance provider to learn more about your benefits and how you are covered. Our Treatment Advisors will share all your insurance benefit information with you in simple language so you can understand exactly what your coverage includes. We take client confidentiality seriously and adhere to HIPAA regulations.

Self Pay Options

At Guardian Recovery, we are dedicated to making quality treatment accessible to those in need. We have several payment options available, and we will work with you to find the best way to help you move forward.

4. Admission

We will help you arrive safely to the facility you choose, help you complete the intake process, and get you settled-in.

Once you arrive at our facility, you will be warmly welcomed by our intake team. All clients are given a full clinical evaluation and are able to discuss and review their treatment plan. They are then given a tour of the facility, introduced to their primary therapist or case manager, and oriented with the program structure and guidelines. Individual sessions, group therapy schedules and case management support will be covered as well.

We are committed to helping you or your loved ones get through the recovery process. The hardest part is taking the first step and asking for help. Once you have made contact we will do everything we can to make sure admission is simple and straightforward. Our professional team of trained advisors and technicians are all here to work with you and give you the tools you need to begin your recovery journey.

SELF-ASSESSMENT:

Do I have an Addiction issue?

Disclaimer: Does not guarantee specific treatment outcomes, as individual results may vary. Our services are not a substitute for professional medical advice or diagnosis; please consult a qualified healthcare provider for such matters.

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Guardian Recovery is here to assist you in your journey of healing.

Do it for YOU, Do it for LOVED ones

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